SHIPPING INFORMATION
At SUKMA SURVEYING, we are proud to offer international shipping, allowing customers from around the globe to access our high-quality measurement and testing instruments. Here is everything you need to know about our international shipping process:
1. Shipping Worldwide
We are pleased to accept orders from all over the world. Whether you are located in North America, Europe, Asia, Africa, or elsewhere, we strive to provide reliable and efficient international shipping options.
2. Shipping Methods
We offer a range of international shipping methods to meet your needs, including:
- Standard International Shipping: Cost-effective and reliable option for international deliveries. Delivery times vary based on destination.
- Expedited International Shipping: Faster shipping option for urgent orders, with quicker delivery times compared to standard shipping.
- Express International Shipping: Premium shipping service for the fastest possible delivery.
3. Shipping Costs
- Shipping Fees: International shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery destination. Shipping fees will be displayed at checkout.
- Customs Duties and Taxes: International shipments may be subject to customs duties, taxes, and import fees imposed by the destination country. These additional charges are the responsibility of the recipient.
4. Order Processing
- Processing Time: International orders are typically processed within 1-2 business days after payment confirmation. Processing times may vary depending on the volume of orders and product availability.
- Delivery Time: Delivery times for international orders vary depending on the shipping method chosen and the destination. Estimated delivery times will be provided at checkout.
5. Tracking Your Order
Once your international order has been shipped, you will receive a confirmation email with a tracking number. Use this tracking number to monitor the status of your shipment via our carrier’s website. Please note that tracking information may not be available immediately after shipment.
6. Delivery Issues
If you experience any issues with your international shipment, such as delays, damage, or missing items, please contact us as soon as possible. We will work with our shipping partners to resolve any issues and ensure that you receive your order.
7. Returns and Exchanges
Please refer to our Return Policy for information on how to return or exchange international orders. If you need assistance with a return or exchange, contact us using the information provided below.
8. Contact Us
For any questions or concerns regarding international shipping, please reach out to us:
SUKMA SURVEYING
Jl. Gambang No.31
Pegangsaan Dua, Jakarta Utara
DKI Jakarta, 14240
Phone: +62 813 0065 9845
Email: sales@sukmasurveying.com
We look forward to serving you and ensuring that you receive your products safely and efficiently, no matter where you are in the world!